Privacy policy
How we collect, use and protect personal information submitted through this website.
1. Who we are
This website is operated by Meridian Software Solutions [to be confirmed: registered business name and type], a software licensing and procurement business in India (“Meridian”, “we”, “us”). For the purposes of the Digital Personal Data Protection Act, 2023, we are the data fiduciary for personal information submitted through this website.
2. Information we collect
When you send an enquiry, we collect the information you provide: your name, business email address, company or institution, phone number (if given), your software requirement and your message. We also record that you gave consent and the time of submission.
Like most websites, our hosting provider automatically processes technical information such as your IP address, browser type and the pages requested, in order to deliver the website securely. This website does not use advertising or analytics cookies. Fonts are loaded from Google Fonts, which means your browser connects to Google’s servers when you visit.
3. How we use your information
We use enquiry information to respond to you, prepare quotations, discuss your licensing requirements and, if you choose to purchase, to process and support that order. We do not sell personal information or use it for unrelated marketing without your separate consent.
4. Consent
We process enquiry information on the basis of the consent you give when submitting the form. You may withdraw consent at any time by contacting us. Withdrawal does not affect processing already carried out, but we may be unable to continue handling your enquiry.
5. Who we share information with
We share personal information only where necessary:
- with service providers who host this website, store form submissions or provide our email, acting on our instructions;
- with software publishers or distributors, when needed to quote for, verify eligibility for or provision licences you have asked us to arrange;
- where required by law or by a lawful request from a government authority.
Some service providers, including our website host, may store or process information outside India, subject to applicable law.
6. How long we keep information
We keep enquiry information for as long as needed to respond and follow up. Enquiries that do not lead to a purchase are deleted within [to be confirmed: retention period, for example 24 months]. Information connected with orders is kept for as long as required for tax, accounting and legal purposes.
7. Security
We use reasonable technical and organisational measures to protect personal information, including encrypted connections to this website and restricted access to enquiry records. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your rights
Subject to applicable law, you may ask us for a summary of the personal information we hold about you, ask us to correct, complete or erase it, withdraw your consent, and nominate another person to exercise your rights in the event of death or incapacity. If you are not satisfied with our response to a grievance, you may approach the Data Protection Board of India.
9. Children
This website is intended for businesses and institutions. It is not directed at children, and we do not knowingly collect personal information from anyone under 18.
10. Changes to this policy
We may update this policy as our business and the law develop. The date at the top of the page shows when it was last changed.
11. Contact and grievances
For questions about this policy, to exercise your rights or to raise a grievance, contact us by email at info@meridiansoftwaresolutions.in.